Hosting and Support

This document describes our approach to implementing the National Cyber Security Centre's Cloud Security Principles. You'll find information about how we meet each principle and links to further information where appropriate.

How to deploy updates if you host your own iCM installation.

Background information on domain registration and DNS.

These articles cover email security, verifying sender addresses and how we handle emails from development and test environments.

Soon all of the JavaScript written in End Points will have to be able to run in strict mode. We're updating our products and you'll need to update any of your own End Points too.

If you are about to launch a major new service or website, let us know so we can be there to support you.

We can now supply Let's Encrypt SSL Certificates to any domain pointing at our hosting environment free of charge.

These settings are a prerequisite for iCM 10.0.7.0 and may also be enabled in environments running iCM 10.0.6.0 should performance become a problem when working with large datasets and the various self-service products.

This article outlines two approaches to integrating your GOSS-hosted platform with services hosted elsewhere.

Setting up a project for release and deployment.

Our Hosting Service Manual and Exit Management documentation.

We Jira to manage requests and report issues both during the development of your project and for ongoing support once your project has been delivered.

An outline of the process we follow and the information we need from you when launching a new site.