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The Events side of Bookings can be used to create a wide range of public, private or community events. It works with a set of templates that let you set up locations, calendars and map-based searches. Your events can be ticketed with payments made on or offline, or completely free.

Bookings provides a range of tools to manage event availability, recurrence, capacity, resources and ticket allocations, as well as setting up discount schemes, contacting bookers and downloading event manifests.

What is an Event?

An event is something that takes place at a location at a particular date and time. You could set up the event to repeat, span several days, or even take place at different locations on different days. Bookings lets you set up different combinations of tickets for your event, to create free but ticketed events, or to not have any tickets at all.

Creating Events and Locations

Your events, locations, event search and event calendars are all published using site templates.

You can create articles using these templates directly in iCM, or you can use the Contribute forms published on your site to let registered website users create events and locations.

Scheduling Events

Once you've created an event article, you'll need to set when and where the event takes place using the scheduling form. There are different ways to schedule events, depending on how you are using Bookings.

If you are using Contribute you'll be taken directly to the scheduling form once you have created your event. You can also access the scheduling task via User Requests or Self Service.

Alternatively, if your website user is in the correct security group, you can view an event article and use the "Add date" button. This will launch the same scheduling form that the Contribute process uses.

Creating and Managing Tickets

When you schedule an event you can also create packages of tickets for it. Ticketing is optional. It's possible to disable all ticketing globally in your Bookings installation, or skip the ticketing step when scheduling a particular event.

Reporting and Event Management

Bookings includes Dashboards that report on event income and attendance and the volumes of bookings per event over different time periods.

Event organisers are able to update the dates and times of existing events, contact bookers and download manifests which include the details of everyone who has booked.

Events Overview

Events uses the Bookings system with the Event and Location templates to schedule and manage ticketed events.

Users and Accounts

Bookings has two main user groups, one for staff to administer events and one for general users who will make bookings.

Self Service and User Requests Integration

Bookings and events can be managed using the Self Service and User Request templates.

Scheduling Events and Creating Tickets

Scheduling the dates and times of events, creating repeat occurrences, setting default values, building tickets and packages, and configuring payments and discounts.

Creating Events via your Website

Bookings uses the Contribute process to deliver event management via your website.

Managing Existing Events

Checking-in bookers, downloading event manifests and updating existing scheduled events.

Event, Location, Calendar and Search Templates

This set of templates provide information about locations and events. You can build event calendars, and map-based searches to display what is happening in an area.

Bookings Dashboards

Bookings has two standard dashboards you can use to report on event attendance and income.


Bookings configuration, payment options, discount schemes, plugins, plus administrator functions.

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