Our training courses cover all aspects of the Digital Platform, whether you are new to content management or a developer building integrations with third party services.
Assessing your Skills
Training and onboarding is available at any point during your GOSS journey. Topics are designed to meet all skill levels, and a dedicated trainer will work with you to understand the gaps in your knowledge, what training courses are needed, and who would be best to take part.
Creating your Training Plan
Using your organisation's skills assessment, we'll plan the finer details of your training. Your trainer will meet with you to establish your training plan, expectations of the training, and agree training outcomes. This also is the perfect time to get answers to any outstanding training queries.
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Modules
Product Overview
This course is designed to provide participants with a high-level insight into GOSS, iCM, and some of the products we offer. The session will offer an engaging demonstration-style experience to help users gain a high-level understanding of the core functionality of these tools. By the end of the course, participants will have a clear overview of how GOSS and iCM products work, as well as how they can be applied within various project contexts.
Articles and Content
These courses provide a first introduction to the platform and iCM. They cover everything from creating and embedding content, through to detailed implementations of different templates.
Forms
Forms training takes delegates from first using the forms designer and creating clean, accessible forms, right through to integrating with third party systems and web services.
Workflow
Workflow courses are for the more advanced users of the platform who will be designing and implementing the services you need to deliver via your websites.
iCM System Administration
These administration courses cover more advanced platform configuration, security and users, as well as logging, reports and audit information.
Forms Integrations and End Points
These courses are aimed at developers who will be building more advanced services that integrate with third party systems and manage data in the Digital Platform.
Website Themes and Styling
Customise the look and feel of your website using custom site skins and JavaScript.
Case Management
Our Case Management courses cover everything from designing your own forms to raise cases, handling cases, and advanced configuration settings.
Bookings
Bookings training is delivered as a pair of courses. The first introduces the product and how it works, the second is tailored to your own implementation.
Resources
Video Guides
A growing collection of video guides and tutorials.
Form Tutorials
Step by step guides that start with building your very first form to more advance features of the forms designer.
Workflow Knowledge Base
The Process Modeller is a key part of your platform, often providing the link between the various elements, driving forward your digital solutions.
End Points Knowledge Base
Fast, efficient, scalable and reusable. End points are JavaScript functions you can call in your forms, workflows and site code.
