The Digital Platform includes everything you need to deliver services online. A CMS, forms designer, workflow modeller, bookings system and case management engine, with tools for integrations, user and data management, plus dashboards and reporting, the platform can meet all of your organisation's digital and online needs.
These articles provide an introduction to the platform, describing what your staff and users can see and do. They run through a typical setup, give an overview of functionality, and link off to more detailed documentation about specific products, features and templates.
What is the Digital Platform?
New to the platform? This article introduces core concepts so you can get up and running quickly.
Service Delivery
The Digital Platform is about much more than websites. It lets you design and build complete online services.
Getting Started with iCM
iCM is the content management system and platform administration software you'll use to create and manage everything that runs on the Digital Platform. These articles cover logging in, finding your way around, and setting up shortcuts
Building the Platform
These articles looks at the main components that make up the platform. They'll get you up and running with the basics, and point you towards more detailed documentation for further reading.
Website Users and User Management
These articles describe how users are created an organised, how they log in, and the information stored in their profiles.
Platform FAQs
Common questions we have from new users of the platform.
Glossary of Terms
The glossary includes the terms used in our products and components as well as style guidance for our documentation.
Share this page
