Toggle menu

Hosting and Support

Cloud Security Principles

This document describes our approach to implementing the National Cyber Security Centre's Cloud Security Principles. You'll find information about how we meet each principle and links to further information where appropriate.

Deploying iCM Updates

How to deploy updates if you host your own iCM installation.

DNS Explainer

Background information on domain registration and DNS.


These articles cover email security, verifying sender addresses and how we handle emails from development and test environments.

JavaScript Strict Mode and End Point Linting

Soon all of the JavaScript written in End Points will have to be able to run in strict mode. We're updating our products and you'll need to update any of your own End Points too.

Launching New Sites and Services

If you are about to launch a major new service or website, let us know so we can be there to support you.

Let's Encrypt Certificates

We can now supply Let's Encrypt SSL Certificates to any domain pointing at our hosting environment free of charge.

Performance Improvements - SQL Server and SQL Databases

These settings are a prerequisite for iCM and may also be enabled in environments running iCM should performance become a problem when working with large datasets and the various self-service products.

Remote API Servers

This article outlines two approaches to integrating your GOSS-hosted platform with services hosted elsewhere.

Resource Project Structure

Setting up a project for release and deployment.

Service Manuals

Our Hosting Service Manual and Exit Management documentation.

Support and Project Development Systems

We Jira to manage requests and report issues both during the development of your project and for ongoing support once your project has been delivered.

Website Go-Lives

An outline of the process we follow and the information we need from you when launching a new site.

Share this page

Facebook icon Twitter icon email icon


print icon