Lots of the services we develop don't need a user to be logged in. However, being able to identify the user who made a request means you can create a richer, more interactive experience, with personalised content and the ability for users to track the requests they have made.
Our standard registration process is simple, secure, and only needs a user to enter their email address, set a password, then activate their account by verifying their email address.
Page 1 - Email
The first thing a user must enter is their email address. This becomes the login username users will log in with.
Page 2 - PIN
A PIN is sent to the email address which must be entered onto page 2. This confirms the user owns the email address.
Already Registered
If the email address is already registered with a user they are prompted to log in. It is not possible to create a new account with a registered email address. This prevents duplicate accounts being created.
Page 3 - Profile
The only part of a user's Profile that must be set is their name. Extra details can be added and updated later.
Page 4 - Password
Finally the user needs to set their password. Password rules are set in the iCM User Settings.
Further Reading
There's a more detailed look at all of the forms for registration, and password and email resets in the User Management documentation.
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