Lots of the services we develop don't need a user to be logged in. However, being able to identify the user who made a request means you can create a richer, more interactive experience, with personalised content and the ability for users to track the requests they have made.
Our standard registration process is simple, secure, and only needs a user to enter their email address, set a password, then activate their account by verifying their email address.
Page 1 - Email
The first thing a user must enter is their email address. This becomes the login username users will log in with.
Page 2 - PIN
A PIN is sent to the email address which must be entered onto page 2. This confirms the user owns the email address.
If the email address is already registered with a user they are prompted to log in. It is not possible to create a new account with a registered email address. This prevents duplicate accounts being created.
Page 3 - Profile
The only part of a user's Profile that must be set is their name. Extra details can be added and updated later.
Page 4 - Password
Finally the user needs to set their password. Password rules are set in the iCM User Settings.
There's a more detailed look at all of the forms for registration, and password and email resets in the User Management documentation.