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Forms training takes delegates from first using the forms designer and creating clean, accessible forms, right through to integrating with third party systems and web services.


Workflow courses are for the more advanced users of the platform who will be designing and implementing the services you need to deliver via your websites.

Articles and Content

These courses provide a first introduction to the platform and iCM. They cover everything from creating and embedding content, through to detailed implementations of different templates.

iCM System Administration

These administration courses cover more advanced platform configuration, security and users, as well as logging, reports and audit information.

Case Management

Our Case Management courses cover everything from designing your own forms to raise cases, handling cases, and advanced configuration settings.


Bookings training is delivered as a pair of courses. The first introduces the product and how it works, the second is tailored to your own implementation.

Articles - Related Content and Inlines

This course is normally delivered alongside Articles - Basics, and is aimed at your content managers when you first start using the Digital Platform, or for training new members of your team.

Articles - Templates and Article Extras

This course is for delegates who want to be able to extend their knowledge and content using some of our core templates.

Articles - Overview

This presentation session covers all of the content from the articles training modules.

Case Management - Creating and Managing Cases

This course covers the fundamentals of Case Management, from designing forms to raise cases, basic case configuration, and how users interact and handle cases.

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