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Scheduling Events and Creating Tickets

These articles cover scheduling the dates and times of events, creating repeat occurrences, setting default values, building tickets and packages, and configuring payments and discounts.

You can reach the form used to schedule events in three ways:

  1. When you create an event article via your website using Contribute, you'll automatically be linked to this form
  2. If you used Contribute, you'll find a "Schedule" task in Self Service
  3. You can click the "Add date" button on any event article if you are a member of the BOOKANDPAYADMIN user group

Contribute Event Process

Rather than creating event articles in iCM, you can create them via your website using Contribute forms.

The Event Scheduling Form

This form schedules the event, sets up reminders and notifications, and creates tickets and packages.

Ticket Packages - Multiples

In this worked example we'll create multiple packages for the same event. Each package will have a different price and the third will force at least two packages to be booked to qualify for a bulk-buy discount.

Advanced Ticket Settings

Tickets can be created and edited separately from the packages that people book. This allows us to create more complex packages, with a package containing multiple tickets, or a single ticket filling multiple places in our event capacity. Editing tickets also lets you assign things like cost centre and VAT codes to them.

Event Default Settings

Default settings can be created for an event. These settings speed up the creation of your occurrences by prefilling many of the details, packages and tickets available to them.