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Defaults

Default settings can be created for an occurrence. These settings speed up the creation of your occurrences by prefilling many of the details, packages and tickets available to them.

Creating the Defaults

The default settings form is usually accessed as part of the contribute event process. Once a user has defined an event, they can then manage it via a User Requests or Self Service article. Users can also be redirected to this form as soon as they create their event article.

The Default Settings task form allows the event administrator to set values for the location, maximum capacity, link to terms and conditions, booking plugins and booking notifications.

Page two of the form allows default packages and tickets to be created. These elements are created in exactly the same way as when you schedule a new event occurrence.

At the end of the form is a checkbox. If checked users are redirected straight to the "create new occurrence" form. The article ID of this form needs to be set in the newInstanceArticleID property of the configuration End Point.

Using the Defaults

Once defaults have been created, their values will appear when creating a new event occurrence. Default packages cannot be removed from an event instance, but can be disabled/hidden by unchecking the "Active" checkbox. Other defaulted values can be updated while you are creating your event occurrences.

Updating the Defaults

If you create an event via the contribute event form rather than directly in iCM (see Creating Events via your Website), each event article also has an accompanying contribute workflow process. Each event has five associated tasks, one of which lets you update the defaults set when the first event was created:

Contribute Event Self Service Tasks

These tasks are available via a Self Service article displaying tasks from the "contributearticlev1" process model.

Last modified on 1 August 2023

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