Zendesk is a ticket management system that can be interacted with via an API it exposes. For full documentation for the Zendesk API itself, please refer to https://developer.zendesk.com/rest_api/docs/support/introduction (opens new window)
GOSS have created a integration product that can simplify working with Zendesk which is detailed in the following articles.
Install and Configuration
How to install the Zendesk integration and steps required to configure it.
Available End Points
The following End Points are available to interact with the Zendesk API.
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