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Case Management 1.18.0

New Features

  • CM-80 - Implement configurable 'stages' within core case functionality
  • CM-687 and CM-790 - Case Routines are sequences of automated actions performed when a case reaches a trigger point

Improvements

  • CM-821 - Refactor remaining SLA API end points
  • CM-1132 - Make sure that all workflow tasks have candidate groups defined so they can be safely unclaimed
  • CM-1139 - Stop "missing config" errors appearing in the logs for cases that use manual config End Points rather than config manager
  • CM-1147 - Write case history notes when routines start and finish
  • CM-1160 - Increase groups allowed for task reassignment from 100 to 200

Fixes

  • CM-864 - Generic Response Task can't find templates when a case is using an email template application from another case type
  • CM-941 - Unable to edit the closure email templates if you change the application name
  • CM-985 - Prevent automatic chaining to a task assigned to the anonymous user
  • CM-1127 - Case management email failure should not attempt retries if no email address provided
  • CM-1133 - Pausing and resuming SLA does not update the reminder email timer
  • CM-1135 - Unable to add more closure reasons to the case configuration
  • CM-1136 - Build-time token parsing is overwriting tokens it shouldn't
  • CM-1138 - When both the case and a task share a common form field and that field is an object rather than a simple type, corruption of the case field can occur when viewing the task read-only form via Case Details
  • CM-1164 - Generic Response tasks write their history as public rather than private
  • CM-1166 - V1 routines can be caught in long running requests
  • CM-1168 - Citizen facing dashboard doesn't display any data
  • CM-1171 - Prevent the reassign routine action from reassigning a case from a case start trigger
Last modified on November 25, 2021

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