Exit Management

The Exit Plan is managed on behalf of GOSS Interactive by a relevant member of the Account Management Team. Should it not be appropriate for the Client's regular Account Manager to oversee this process then another member of that team will fulfil the role.

In managing this process, the Account Manager will be the main point of contact for the Client. They will coordinate the relevant departments at GOSS Interactive, including, but not limited to, Finance, Project Management, Hosting, Client Support and Sales and Marketing, ensuring that their relevant tasks and responsibilities are completed on time and accurately. These departments will make resource available to carry out the tasks defined in the Client Leaver Checklist.

In carrying out the role as main point of contact the Account Manager will coordinate meetings with the Client as necessary. Attendance at, and the scheduling of, meetings and conference calls may be delegated to the manager of the relevant department to ensure that direct communication is maintained.

The Exit Plan will be monitored by the Account Manager throughout the Notice Period, up to the Point of Exit and during the Post Exit Phase. The aim of Exit Governance is to ensure that all phases of the Exit Plan are carried out, and that the spirit as well as the letter of the plan is followed.

Throughout the Exit Plan the exit will remain confidential.