This video shows a simple workflow process involving a single user task.
A member of the public submits an enquiry via the website, which creates a task for a member of staff. It shows how the process can be tracked in User Requests, and responded to using the Self Service template.
Further Reading
- A step by step guide to the forms and workflow used in the video: Getting Started with Workflow
- How the Self Service and User Request templates have been set up: Self Service and User Requests - Interacting with Workflow Processes
Last modified on September 01, 2022