The Diary Planner Example in the Comms Manager contains a variant for all the values used by default in the application.
Messages
These messages are displayed on the various forms used to make and manage appointments.
| Variant | Example Value | Usage |
|---|---|---|
| AmendWarning | Are you sure you want to make these changes? | Displayed when the user selects the Amend Appointment action |
| CancelAmend | You are about to cancel your changes | Displayed when the user cancels the Amend Appointment action |
| CancelWarning | Are you sure you want to cancel this appointment? | Displayed to the user when the select the Cancel Appointment action |
| ConfirmingMessage | Your appointment is being created | Displayed to the user on the booking form while their appointment is being created |
| ConfirmMessage | Your appointment has been booked | Displayed to the user on the booking form when their appointment has been confirmed |
| RescheduleWarning | Are you sure you want to reschedule this appointment? | Displayed to the user when the user selects the Reschedule Appointment action |
| UpdatedMessage | Default updated appointment message | Displayed once updates have been made |
| UpdatingMessage | Default updating appointment message | Displayed while updates are being processed |
Emails
| Variant | Value | Usage |
|---|---|---|
| Cancel | Dear {{title}} {{firstName}} {{lastName}}, <br/> Your appointment to register a birth on {{date}}, from {{startTime}} to {{endTime}} has been cancelled. Regards, <br/> | Email sent to the user when their appointment is cancelled |
| Create | Subject Confirmation of your appointment Body Dear {{title}} {{firstName}} {{lastName}}, <br/> This is a confirmation of your appointment on {{date}}, from {{startTime}} to {{endTime}}. Your reference number is {{businessKey}} You can access details of your appointment by logging into your account or using this <a href="{{this.additionalComms.citizenAppointmentManagementLink}}?bk={{businessKey}}&data={{verificationData}}">link</a> You will receive a reminder email before the appointment.Regards, <br/> | Email sent on appointment creation |
| Reminder | Subject Body Dear {{title}} {{firstName}} {{lastName}}, <br/> This is a reminder of your appointment on {{date}}, from {{startTime}} to {{endTime}}. You can access details of your appointment by logging into your account or using this <a href="{{this.additionalComms.citizenAppointmentManagementLink}}?bk={{businessKey}}&data={{verificationData}}">link</a> Regards, <br/> | Email sent to remind user of appointment |
Last modified on July 10, 2023
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