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Standardised Site iCM.NET 8.1.26

Released 10/03/2023

Breaking Changes

There are no breaking changes in this release, however there are some manual steps needed in the Data Exporter update.

Assisted Service 12.9.26

The interaction logging forms in Assisted Service now display a user's first name and last name, and users are organised by group, when passing interactions over to colleagues. The way users are retrieved has also been made more efficient.

Data Exporter 2.3.58

If you export data via SFTP, the way the exporter is configured has changed. There's no change to the email functionality.

After this update your exporter will continue to work as before, but the following manual steps should be carried out as soon as possible:

  • Create a configuration End Point to hold all of your SFTP details, as described in Data Exporter Configuration
  • Edit any of your existing schedules and pick the configuration from the drop-down

This change means that passwords are no longer held in each schedule, and that SFTP details can be updated centrally.

User Requests 13.7.43

This release fixes an error that prevented you from viewing all of the tasks or histories using the "view all" buttons.

Last modified on April 11, 2024

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