When you host with us we verify the email addresses your sites and services use as their "from" addresses. This confirms that you own the address/domain and prevents others from using it.
Domain Verification
In order to send emails from the platform, it is necessary for us to verify the sender domain.
To minimise issues with DMARC we recommend setting up a subdomain so that your site hosted with us is easily identified as something separate from your main corporate email. For example, setting up and verifying website.my-company.com, would let you use <anything>@website.my-company.com as a verified sender email address.
Setup
To verify a domain you'll need to tell us the domain you'd like to use. We'll then provide you with DNS records to add to your domain's DNS settings, these records are for DKIM and SPF.
Once these records have been added it can take a few hours for the verification process to complete. The records must remain in place as they re-verified at regular intervals.
