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Using Case Management

Case Handling

All of the things a user can see and do when working on a case.

Case Search

You can search for cases using a range of filters and keywords. The results are displayed in a list or map, and provide links to view the full case details.

Case Management Dashboards

Case Management includes the following dashboards which allow you to report on active and closed cases, compare time periods, and get an overview of current workload.