About this Resource
A form to ask for support during the COVID-19 pandemic. The form asks for the details of the person who needs support, their location and the specifics of their request.
Be aware that this is a real form provided by the Gateshead web team so it has some specific elements to meet their use case. They will probably not be necessary for your use case but are left in place in case they can be easily modified to meet your own and are a good example. In this case the form checks to ensure it is within a ward in Gateshead and tags the request so it can be easily routed to the most appropriate case manager.
Live example during the pandemic can be found here - https://www.gateshead.gov.uk/article/15182/I-need-help
| Dependencies | Case Manegement |
|---|---|
| Contributors | Gatehead web team. |
| Docs | N/A |
| Source Control | N/A |
Output
The output is a raised case in case management an a reporting record in the history service to enable management metrics.
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