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My Account - Advanced Layout

In advanced mode the My Account template gives you more control over how panels are organised, and to create a grid of articles beneath the full width panels.

It also uses two custom templates, My Account - User Profile Template and My Account - Saved Forms Template.

My Account Advanced Layout

Page Title and Body Content

An article using the My Account template displays its title and introductory text at the top of the page. Page body content, including inline elements, appear as described for the Default template.

Heading Tokens

Unlike other templates, articles using the My Account template can have dynamically generated headings. You can insert fields from a user's profile using ## tokens. The names of these fields will vary depending on the form your site is using to store user profile information, but common examples include:

HeadingResult
Hello #FIRSTNAME#Hello Tim
Welcome #TITLE# #LASTNAME#Welcome Mr Gulliver

Related Content

The My Account template only displays related articles, features and media items. If you are using the template in "classic" mode, relate your site user profile form to the article (this is not needed in the advanced layout).

Promoted Articles

These article appear as full width panels beneath the page title and body text. Pick the articles you'd like to use in the article extras.

The screenshot at the top of this page has the following articles picked as promoted articles:

My Account Promoted Articles

You can pick articles from anywhere on your site and change their ordering using the controls in the extras.

Articles display their heading and summary text in the left of the panel, intro text and a link to the article in the right.

This section is generally used to display the user's profile and their saved forms. These articles use special templates called "My Account - User Profile" and "My Account - Saved Forms". See below for more details.

Grid View Articles

A grid of articles appears beneath the full width promoted articles.

My Account Grid Articles

The controls in the article extras let you pick articles, change their ordering, and choose the number of columns (1-4) they will appear in. The grid will resize depending on the screen width of the device the page is being viewed on.

Articles display their heading, summary and intro text, with a link to the article. This does mean that a panel will display both summary text and introductory text if both are present.

Custom Views

Some templates, like User Requests, output custom views when they appear as panels in the My Account template. These views are described in full in the documentation for those templates, but in summary:

  • User Requests can display links to tasks and a summary of recent requests
  • Lists display a list of the items in the list
  • Forms can either appear as working forms or in read-only mode (set in the article extras of the Forms Service template)

Article Panel Security

The articles selected to appear in the panels can be secured. Users will only see the panels secured to user groups they are members of. This can be a good way to display different panels to different users using a single My Account article.

My Account - User Profile Template

Articles using this template display a user's profile. The article should have your website's Site User Profile form related to it.

My Account - User Profile

When picked as a panel, the panel displays a read-only view of the Site User Profile form. You can customise the information that gets displayed by editing the "Custom Read Only" Handlebars template of your Site User Profile form.

Edit Profile Button

The panel automatically outputs a button that links to your form, so a user can update their profile. The button uses the "Alternate link text" of the User Profile article.

Manage Logins

See the Manage Logins article for a description of how this button works.

Additional Buttons

Any other articles related to the My Account - User Profile article are also output as buttons. These are normally used for password reset forms.

Collapsed or Expanded

The article extras of the My Account - User Profile template let you choose whether the panel is collapsible or not, and what the default state is when the page first loads.

My Account - Saved Forms Template

Articles using this template display any forms that have been saved to complete later. You can build this feature into your forms by adding the form designer's Save Button to pages of your form.

My Account - Saved Forms

When picked as a panel:

  • The article heading is the panel title
  • The description of each form acts as a link back to the saved form
  • The expiry date of each saved form is displayed beneath it (which defaults to 28 days)
  • Pressing delete displays a confirmation message

The save button also includes an option to allow a custom title. If this has been set, a user can enter their own name for the saved form, which will be displayed in the list instead of the form's description. There will also be a "Change form name" button so the title can be updated.

Article Extras

These are the article extras of the advanced layout. For the classic version, see My Account - Classic Layout.

FieldTypeDescription
ADVANCEDMODE - Use advanced layoutCheckboxTick this box to use the advanced settings
ACCOUNTMANAGEMENTHEADING - HeadingText InputThe heading of the page displayed when someone manages their logins
ACCOUNTMANAGEMENTINTRO - IntroductionText InputAdditional text displayed on the page when someone manages their logins
PROMOTEDITEMS - Promoted articlesAsset-Lookup (articles)The articles that will appear as full width panels
GRIDITEMS - Grid view articlesAsset-Lookup (articles)The articles that will appear in the grid
COLUMNS - ColumnsDrop-down ListThe number of columns in the grid (1-4)
Last modified on 6 July 2026