Report Walkthrough

Once you've picked a location, Report It can be configured to show existing reports nearby.

Which Reports

In the configuration options for your report type you can set the radius to check and the age of the incidents to show. By default only existing reports of the same type will be shown, but you can add additional types in the configuration. You can also choose whether or not to show closed/resolved reports.

Report Pop-Up

If the images uploaded with existing reports are set to be shown, those images won't appear until they have gone through the image approval process (see Handling Reports).

If you choose "It's this one" you are taken to a confirmation message that thanks you for confirming the report and gives a count of the number of people who have reported it.

Picking "No it's a new one" continues the reporting process.

Additional Information

All existing reports show the date and time that the report was made. It is possible to display additional information here by copying and modifying the Report It form, creating bespoke forms for your report type. This is an advanced feature documented on Advanced Use - Customising the Report Form.

Subscriptions

You can subscribe to updates about existing reports. The "Keep me updated" button takes you to a confirmation page that also lets you enter your email address so you can receive updates.

Note that subscriptions are a feature that is only available when your reports are raising cases in Case Management. Report It adds the provided email address to the relevant case and all updates are handled via tools in Case Management itself.

Subscriptions are a configuration option when you are setting up report types.