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Creating Templates

Writing Templates

Create a Template

Each template within an application has a unique name. You'll receive a warning if you try to create a template with a name that is already in use.

Template Variations and Language

Each template can have a number of named "variations". Variations are just versions. You might have a "variation" of a template that is sent to logged in users, another sent to anonymous users, and a third sent to staff members.

Use the "Manage Emails" button from the list of applications, then the "Manage" button in the variations column to create one.

Template Variations

Each variation can also have up to three different language versions. The three language options are English, Welsh and Gaelic.

Last modified on 30 January 2025

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