The main landing page of the Fostering Hub is made up of a series of articles that use the Self Service template.
Each article displays cases at different stages and statuses. The following filters should be set up.
New/Unassigned Enquiries
The page displays all new enquiries that haven't been claimed by anyone. It doesn't show assigned tasks.
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Case Management v1 |
| Filter expression | form_casetype='fostering' |
Initial Contact
When a case is claimed it moves to this article, which displays any new cases that have been claimed/assigned to a user, and that have an "Initial contact" stage.
Cases stay at this stage until the EOI task is started.
It shows assigned tasks, and those that need to be claimed.
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Case Management v1 |
| Filter expression | form_casetype='fostering' AND form_casestagename='Initial Contact' |
EOI
When the EOI task starts, the case stage changes to "EOI" and the status to "EOI in progress".
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Case Management v1 |
| Filter expression | caseTaskName='Expression of interest' OR form_casetype='fostering' AND form_casestage='eoi' |
Related Article
A "Partial EOI" article can be related to this one. It's another Self Service article, designed to show the EOI task process, not the parent cases.
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Fostering Hub Task v1 |
| Filter expression | none |
Referred to LA
Once the "Referred to LA" or "Authority Notification" task has been completed the case status will change to "Referred to LA" and the case will appear in this list.
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Case Management v1 |
| Filter expression | form_casetype='fostering' AND form_casestage='referredtola' |
Check In 1
When check-in 1 is complete, the case will appear in this list.
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Case Management v1 |
| Filter expression | form_casetype='fostering' AND form_casestage='stage1' (note that the form_stage is 'stage1' but the CASESTAGENAME is "Check in 1") |
Check In 2
When check-in 2 is complete, the case will appear in this list.
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Case Management v1 |
| Filter expression | form_casetype='fostering' AND form_casestage='stage2' (note that the form_stage is 'stage2' but the CASESTAGENAME is "Check in 2") |
Closure in Progress
When the "Request to Close" task is completed (and closure authorised) the case stage changes to "Closure in progress" and the case appears in this list.
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Case Management v1 |
| Filter expression | form_casetype='fostering' AND form_casestagename='Closure in progress' |
Request to Close Tasks
This article displays all of the request to close tasks.
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Multipurpose Task v1 |
| Filter expression | form_casetype='fostering' |
Referrals
This article is secured to the FOSTERING-PARTNERS user group. It is used by them to complete the "Referred to LA" task (ie download the PDF version of the EOI and confirm that they have it).
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Fostering Investigate Task v1 |
| Filter expression | none |
All
This article has the same filters as the New/Unassigned article, but also shows assigned tasks, not just claimable ones.
Filters
The following filters are set in the article extras.
| Property | Description |
|---|---|
| Processes to display | Case Management v1 |
| Filter expression | form_casetype='fostering' |
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